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Privacy Policy of Trado Swift

Last update Date: 12.03.2025

At Trado Swift (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our services, including our website and trading platform. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

By using the Trado Swift platform, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Address
  • Nationality

1.2 Financial Information

  • Bank Account Details (for deposits and withdrawals)
  • Payment Method Details (credit/debit card, cryptocurrency wallet)
  • Transaction History (for trading activity, deposits, withdrawals)

1.3 Identification and Verification Information

  • Government-issued Identification (such as Passport, Driver’s License, or National ID)
  • Selfie or Video Verification (for identity verification purposes)
  • Proof of Address (utility bills, bank statements)

1.4 Technical Information

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Cookies and Tracking Data (for website and platform usage analysis)

1.5 Other Information You Provide

  • Communication with Customer Support: Any personal data you provide when communicating with our support team.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Account Creation and Maintenance

  • To create, manage, and maintain your account on our platform.
  • To verify your identity as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.

2.2 Trading Services

  • To process your transactions, including deposits, withdrawals, and trades.
  • To execute orders, manage your trades, and provide you with relevant information regarding your trading activity.

2.3 Customer Support

  • To respond to your inquiries and provide you with the support you need.
  • To resolve issues related to your account or trading activity.

2.4 Security and Compliance

  • To detect, prevent, and address fraud, security breaches, or unauthorized access to your account.
  • To comply with legal obligations, such as financial regulations, AML, and KYC requirements.

2.5 Marketing and Promotions (with your consent)

  • To send you promotional offers, newsletters, and other marketing communications about our products and services, if you have opted in.

2.6 Improving Our Services

  • To analyze platform usage, identify trends, and improve the user experience.
  • To monitor the effectiveness of our advertising and promotions.

 

3. How We Protect Your Data

We take the security of your personal data very seriously. We implement the following security measures to protect your information:

3.1 Encryption

  • We use industry-standard encryption techniques (such as SSL/TLS) to protect sensitive data transmitted to and from our platform.

3.2 Secure Storage

  • We store personal data in secure, encrypted databases, and limit access to only authorized personnel.

3.3 Authentication and Access Control

  • We implement multi-factor authentication (MFA) and strong password policies to protect your account from unauthorized access.

3.4 Regular Security Audits

  • We conduct regular security audits and reviews to identify and fix any vulnerabilities in our systems.

 

4. Sharing Your Information

We may share your personal data with the following third parties under the following circumstances:

4.1 Service Providers

  • We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, KYC/AML verification, customer support, and data hosting. These service providers are obligated to keep your information confidential and secure.

4.2 Regulatory Authorities

  • We may disclose your personal data to regulatory or law enforcement authorities if required by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

4.3 Business Transfers

  • In the event that Trado Swift undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4.4 Third-Party Marketing (with consent)

  • We may share your information with trusted third parties for marketing purposes, but only if you have given us your consent to do so.

 

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations. We may retain certain data for longer periods in compliance with applicable laws or regulations related to financial transactions.

If you wish to delete your account or any personal data, please contact us, and we will process your request in accordance with applicable data protection laws.

 

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

6.1 Right to Access

  • You can request access to the personal data we hold about you and obtain a copy of that information.

6.2 Right to Rectification

  • You can request corrections or updates to your personal data if it is inaccurate or incomplete.

6.3 Right to Erasure (Right to be Forgotten)

  • You can request that we delete your personal data, subject to certain exceptions (such as when we are required to retain it for legal or regulatory reasons).

6.4 Right to Restrict Processing

  • You can request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to its processing.

6.5 Right to Object

  • You can object to the processing of your personal data for certain purposes, such as direct marketing.

6.6 Right to Data Portability

  • You can request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that allow us to recognize your browser and collect certain information. You can control the use of cookies through your browser settings.

For more information on how we use cookies, please refer to our Cookie Policy.

 

8. International Data Transfers

As a global platform, your personal data may be transferred to, stored, or processed in countries outside of your jurisdiction, including in countries that may not have the same data protection laws as your country of residence. In such cases, we take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.

 

9. Children’s Privacy

Trado Swift does not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete such data as soon as possible.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the Effective Date above. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: